1) International and Domestic flights arriving into Toronto & departing out of Montréal
2) Lunches
3) Mandatory tips ($5 per person per day for the East Canada tour for both adults and children) to be given to the tour manager for the driver on day 1. This cannot be pre-paid
4) Porterage
5) Visa & processing fees
1) Please make sure to collect the Contact information of the tour manager details. Please reconfirm the hotel list prior to your travel date.
2) Tour Operator reserves the right to make minor modifications to the daily itinerary flow based on the weather, traffic, or any other conditions for the convenience of the passengers.
3) Hotel rates are subject to change at the time of booking
4) Child age is 2-9 years. Above 9 years is considered as an adult.
5) One piece of medium luggage and one carry-on per person is recommended
6) If the suggested hotels are not available at the time of the confirmation, we will offer alternative hotels with new rates. We will do our best to maintain the rates of course, but all depends on availability.
7) Early check-in is not guaranteed and is subject to the hotel’s availability.
8) In case of different dates or number of paying passengers, rates will be subject to changes.
9) In case of human or computer error, we reserve the right to re-invoice for the correct price or service.
10) A valid contact number for the passenger is a must at the time of reservation to ensure smooth transfers. Passengers need to wear masks upon entering the vehicle for their pickup.
11) For the comfort of all passengers, we request passengers travel light (recommended luggage: One carry-on and One International size suitcase
12) Check-in time at the hotel is 4 pm while check-out is 11 am.
13) A valid contact number for the passenger is a must at the time of reservation to ensure smooth transfers.
14) Wheelchair passengers, if planning on joining our tour, will need to have someone travel with them to assist the passengers. The tour manager will be unable to provide aid. Also, please note that our coaches are not equipped for handicapped travelers.
15) Seating Arrangement in the bus will be first come first serve. The coach size will vary based on the number of passengers. This can be a 15-seater/25-seater/30-seater/55-seater. For van tours under 15 passengers, we will have a Driver as the Tour leader.
16) Tour Operator is not responsible for lost Valuables/Travel documents. We request the passengers take care of their personal belongings.
17) Hotels will ask for CC with your personal name on the card at the time of check-in towards incidentals. The hotel usually puts a hold on the CC and this hold will be released if no expenses are incurred. It usually takes anywhere from 1-2 business weeks for the charge to disappear from the Credit statement. Make sure to get a Zero statement balance from the hotel. If paying cash to the front desk, please make sure to collect the same before checking out.
18) We charge a late fee for bookings that come in within 10 days of travel. This will be $25 per person. A $35 wire transfer fee applies for all bank transactions.
19) We strongly encourage all passengers to buy optional tours through us. We are not responsible for any bookings made on your own. Also, if the passengers are deviating from the itinerary, this must be mentioned clearly in the email and acknowledged.
20) Tour Operator is not equipped to assist any special needs and wheelchair passengers on this tour.
21) The Weather can vary considerably depending on the month of travel. Please make sure to have weather-appropriate clothing. Walking shoes and an umbrella are recommended
22) Tour leader has the right to change the itinerary based on Weather and traffic conditions. Please follow protocol while on tour. In case of any breakdown, we will try our best to fix the problem. However, no monetary compensation will be provided. In case of natural Calamities and wildfires, the route and itinerary will change without prior notification.
23) Tour Operator does not hold any responsibility for any injuries or accidents that might happen while on tour. Passengers are requested to carry Insurance with them to safeguard themselves in case of any eventuality. Our Tour managers will do all they can to aid the passengers in their time of need.
24) Standard room is with King bed. For 2 or more passengers (maximum occupancy is 4 per room, we will book a room with two double beds. For parents traveling with children, we will book a room with 2 beds. Rollaway beds are not allowed in a room with 2 beds. We try our best to accommodate your room request regarding view and category. This request is subject to the hotel and cannot be guaranteed. Our Pricing for the hotels includes room rate, taxes, and Breakfast if applicable. The passengers are liable to pay for any additional incidents that they may incur at the hotel.
25) In no event we are liable to you for any Indirect, Special, Incidental, or consequential damages.
26) In the event of such wildfires, snow and ice, road icing, and road closures, we reserve the right to temporarily change the itinerary of the day to ensure the safety ..
27) We strongly encourage all passengers to buy optional tours through Tour Operator. We are not responsible for any bookings made on your own. If the optional tours which is not purchased through us. Tour Operator will not provide any assistance with that service.
28) In case of Coach Breakdown, we will provide a different coach as soon as possible. Tour Operator will provide No monetary compensation.
29) The Hotels mentioned in the itinerary are confirmed – But in case of the occurrence of any circumstance beyond control – such as acts of god, war, acts of terrorism, Government regulation, disaster, strikes, civil disorder, or curtailment of transportation facility – to the extent that such circumstances, the same Hotel cannot be provided. Tour Operator will give a similar Hotel -However, Tour Operator will not offer any monetary compensation.
30) 10 and below No Tour Manager