1) Domestic flights arriving into Vancouver & departing out of Calgary to Toronto and departing out of Montreal
2) Lunches
3) Mandatory tips (5 CAD per person per day both adults and children) to be given to the tour manager for the driver on day 1. This cannot be pre-paid.
4) Porterage
5) Visa and processing fees
1) Please make sure to collect the Contact information of the tour manager details. Please reconfirm the hotel list before your travel date
2) A valid contact number for the passenger is a must at the time of reservation to ensure smooth transfers.
3) For the comfort of all passengers, we request passengers travel light (recommended luggage: One carry-on and One International size suitcase.
4) Check-in time at the hotel is 3 pm while check-out is 11 am. If the guests want to extend their stay, they can contact the front desk and request them. The passengers are liable to pay for any additional incidentals that this may incur at the hotel.
5) Porterage/Baggage Handling is not a part of the tour. If the guests require this service, they can contact the bell desk at the respective hotel and pay on their own.
6) Wheelchair passengers, if planning on joining our tour, will need to have someone travel with them to assist the passengers. The tour manager will be unable to provide aid. Also, please note that our coaches are not equipped for handicapped travelers.
7) Seating Arrangement in the bus will be first come first serve. The coach size will vary based on the number of passengers. This can be 15-seater/25-seater/30-seater/55-seater.
8) Tours Limited is not responsible for lost Valuables/Travel documents. We request the passengers take care of their personal belongings.
9) The hotel will ask for CC at the time of check-in towards incidentals. The hotel usually puts a hold on the CC and this hold will be released if no expenses are incurred. It usually takes anywhere from 2-3 weeks for the charge to disappear on the Credit statement. Make sure to get a Zero statement balance from the hotel. If paying cash to the front desk, please make sure to collect the same before checking out.
10) We charge a late fee for bookings that come in within 10 days of travel. There will be a $25 per person surcharge to be added to the invoice. A $35 wire transfer fee applies for all bank transactions.
11) The passengers are liable to pay for any damages caused while on tour either at the hotel they are staying in: coach or at restaurants and attractions. We will collect the valuable amount before the end of the tour.
12) We strongly encourage all passengers to buy optional tours through us. We are not responsible for any bookings made on our own. Also, if the passengers are deviating from the itinerary, this must be mentioned clearly in the email and acknowledged.
13) We recommend that the passengers keep political and religious discussions to none during the travel. This is a vacation package that is open to everyone irrespective of their differences.
14) Because of the current scenario, all breakfast and dinner might be Ala Carte and brought to the table. We request the passengers follow the guidelines of the restaurant.
15) The Weather can vary considerably depending on the month of travel. Please make sure to have weather-appropriate clothing. Walking shoes are recommended.
16) Tour leader has the right to change the itinerary based on Weather, traffic conditions. and situations
17) Time constraints of the bus hrs.
18) Please follow protocol while on tour. In case of any breakdown, we will try our best to fix the problem. However, no monetary compensation will be provided.
19) Tours Limited does not hold any responsibility for any injuries or accidents that might happen while on tour. Passengers are requested to carry Insurance with them to safeguard themselves in case of any eventuality. Our Tour managers will do all they can to aid the passengers in their time of need.
20) Children under 2 years travel free. Child price applies for children between the ages of 2 years to 9 years. 9 years and Older are adults.
21) Standard room is with King bed. For 2 or more passengers (maximum occupancy is 4 per room), we will book a room with two double beds. For parents traveling with children, we will book a room with 2 beds. Rollaway beds are not allowed in a room with 2 beds.
22) Our Pricing for the hotels includes room rate, taxes, and Breakfast if applicable. The passengers are liable to pay for any additional incidentals that they may incur at the hotel.
23) In NO event our company is liable to you for any Indirect, Special, Incidental, or consequential damages.
24) Early Check-in can only be requested, they are not guaranteed.
25) Our Pricing for the hotels includes room rate, taxes, and Breakfast if applicable. The passengers are liable to pay for any additional incidents that they may incur at the hotel.
26) Things to Carry
27) Raincoat, Umbrellas For each one of the guests
28) Weather-appropriate clothing and Comfortable shoes
29) Important documents
30) Tour Voucher which has all essential contact numbers
31) Credit card On Guest name Hotels accept incidentals International credit/debit card)- Master Card, Visa, American Express, and discovery card for all incidenatal charges.
32) Cancellation Policy
33) CANCELLATION POLICY AND CHARGES FROM TRAVEL DATE:
34) GREATER THAN 35 DAYS – 100% REFUND.
35) 35-21 DAYS – 50% REFUND
36) LESS THAN 20 DAYS – 0% REFUND.